Site Security - Is Your web site secure?
We assure our customers that shopping with your credit card from SoniCleaners.com is guaranteed to be safe and secure.We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (256 bit Encryption SSL) is the industry standard for securing credit card transactions over the Internet. This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet. To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order. We are dedicated to providing you with a secure, worry-free shopping experience.
Can I place my order over the phone?
Yes, you can! We totally understand it's sometimes more convenient to talk to a "real person " when placing an order. Call us any time Monday through Friday between 9:00 AM and 5:00 PM Eastern Standard Time. Please make sure before you call that you either have the brand, model# or the product code available for us to verify the exact merchandise on our online store. Our Toll Free Number is 1- 888-822 3336.
What are my payment options?
We welcome Visa, Master Card, American Express and Discover credit and debit cards.
Will I be taxed for my purchase?
We are required by law to collect NY State sales tax (8.625%) for orders that are being shipped to NY STATE addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to other states. If you are a tax exempt institution or a re-seller in NY State and you need to have your tax to be waived, then please send us your tax exemption/resale certificate via email to firstname.lastname@example.org OR by fax to 631-803 2901. We will waive your sales tax as soon as your certificate is received.